Sec. 36.03.10.13. Surveillance Department Minimum Staffing

A. At least 60 days before video lottery terminal or table game operations are to commence, a facility operator shall submit its surveillance department minimum staffing plan to the Commission for review and written approval.

B. A facility operator may not commence operations until its surveillance department minimum staffing plan is approved in writing by the Commission.

C. A surveillance department minimum staffing plan shall assess, on a per-shift basis, the minimum number of on duty surveillance department employees necessary to:

(1) Provide adequate and effective surveillance of all activities in and outside the facility;

(2) Ensure the physical safety of employees of and invitees to the facility;

(3) Comply with all applicable laws and regulations including Commission-approved internal controls and operating procedures;

(4) Monitor the facility to ensure that the following individuals are identified, prohibited from entering the facility, and, if necessary, immediately removed from the facility:

(a) An intoxicated individual;

(b) An individual who is mandatorily excluded in accordance with State Government Article, §9-1A-24(d), Annotated Code of Maryland; and

(c) An individual who is voluntarily excluded in accordance State Government Article, §9-1A-24(e), Annotated Code of Maryland; and

(5) Monitor the gaming floor to ensure that an individual under the age of 21 years is identified, prohibited from accessing the gaming floor in accordance with State Government Article, §9-1A-24(c), Annotated Code of Maryland, and, if necessary, immediately removed from the gaming floor.

D. A facility operator’s proposed surveillance department minimum staffing plan shall consider:

(1) Square footage and layout of the facility;

(2) Number and configuration of video lottery terminals and table games;

(3) Use of fixed and roving security posts;

(4) Activity level on a per-shift basis and identify it as slow, normal, or peak;

(5) Department supervisory needs; and

(6) A limit of one employee per monitor station.

E. A facility operator may not implement a change or amendment in the surveillance department minimum staffing plan approved by the Commission under §B of this regulation without the prior written approval of the Commission.