Sec. 05.04.14.06. Agency Response to Application

A. The Agency shall receive the application.

B. Incomplete Application. If the application is not complete, the agency shall notify the applicant within 5 working days as to information needed and that the application will be denied if the information is not supplied within 30 days of the date of this notice.

C. Completed Application.

(1) If the application is complete, the Agency shall decide within 5 working days if the applicant is eligible. The Agency shall use the income guideline that corresponds to the requirements of the source of funds used.

(2) If the Agency decides the applicant is eligible, the Agency shall notify the applicant within 5 working days of the decision. The notice shall include the:

(a) Fact that applicant is eligible;

(b) Funding source income eligibility requirements used to determine the applicant's eligibility;

(c) Approximate schedule for estimation of cost, installation, and completion; and

(d) Requirement that the applicant sign a final inspection form.

(3) Estimation of Cost and Determination of Type and Amount of Weatherization.

(a) The Agency shall make an inspection of the premises and decide within 15 working days after the decision of eligibility whether the dwelling is eligible and if so, for what type and amount of weatherization.

(b) If the Agency decides that the dwelling is eligible, the Agency shall notify the applicant within 5 working days of the decision. The notice shall include the:

(i) Fact that the dwelling unit is eligible;

(ii) Type and amount of weatherization to be installed;

(iii) Approximate schedule for installation and completion;

(iv) Right to appeal the decision and the method to obtain a fair hearing; and

(v) Legal services that are available to provide representation.

(4) If the Agency decides to deny the application because the applicant or the dwelling unit is ineligible, the Agency shall notify the applicant within 5 working days of the decision. The notification shall include the:

(a) Reason for denial;

(b) Specific regulation supporting the denial;

(c) Right to appeal the decision, and the means to obtain a fair hearing; and

(d) Legal services that are available to provide representation.

D. The Agency may establish a waiting list when there is expectation of additional funding from a source whose income guideline requirements would include the applicant as eligible.