Sec. 36.03.10.37. Ticket Redemption Unit

A. A facility operator may utilize a ticket redemption unit meeting the requirements of this subtitle.

B. A facility operator shall locate a ticket redemption unit on the gaming floor subject to the surveillance coverage requirements of Regulation .11 of this chapter.

C. A ticket redemption unit:

(1) Shall in accordance with Regulation .36 of this chapter be configured to:

(a) Redeem a gaming ticket of less than $5,000; and

(b) Direct a player attempting to redeem a gaming ticket of $5,000 or more to the cashiers’ cage; and

(2) May be configured to function as a bill breaker changing bills of one denomination into bills of a smaller denomination.

D. A facility operator shall develop and include in the internal controls submitted under Regulation .05 of this chapter, procedures addressing a ticket redemption unit.

E. A facility operator’s internal controls shall address:

(1) Distribution of cash to a ticket redemption unit;

(2) Removal of gaming tickets and cash accepted by a ticket redemption unit;

(3) Reconciliations associated with the replenishment process;

(4) Generation of the following reports by a ticket redemption unit or ancillary system or application for the reconciliation period, which may be by gaming day, shift, or drop cycle:

(a) A gaming ticket transaction report which details:

(i) Disposition, as paid, partially paid, or unpaid, of gaming tickets accepted by a ticket redemption unit;

(ii) Gaming ticket validation number;

(iii) Date and time of redemption;

(iv) Amount requested; and

(v) Amount dispensed;

(b) A reconciliation report which details:

(i) Date and time;

(ii) Unique asset identification number of the ticket redemption unit;

(iii) Total amount of cash in the currency and coin cassettes;

(iv) Total number of bills accepted by denomination; and

(v) Total amount of gaming tickets accepted; and

(c) A gaming ticket and currency storage box report which details the following data whenever a storage box is removed from the ticket redemption unit:

(i) Date and time;

(ii) Unique asset identification number of the ticket redemption unit;

(iii) Unique identification number for each storage box in the ticket redemption unit;

(iv) Total amount of currency dispensed;

(v) Total number of bills dispensed by denomination;

(vi) Total amount of gaming tickets accepted;

(vii) Total count of gaming tickets accepted; and

(viii) Details required to be included in the gaming ticket transaction report required under §E(4)(a) of this regulation; and

(5) A transaction history report which details all critical player transaction history including the date, time, amount, and disposition of each complete and incomplete transaction.