Sec. 36.03.10.35. Gaming Ticket

A. A facility operator may issue a gaming ticket and utilize a gaming ticket system meeting the requirements of this subtitle.

B. A facility operator shall:

(1) Issue a gaming ticket which does not expire for 182 days after the date of issuance;

(2) Configure its gaming ticket system to:

(a) Prevent issuance of a gaming ticket exceeding $10,000; and

(b) Require gaming tickets of $5,000 or more to be redeemed only at the cashiers’ cage;

(3) Configure a ticket redemption unit under Regulation .38 of this regulation to:

(a) Redeem only a gaming ticket of less than $5,000; and

(b) Direct a player attempting to redeem a gaming ticket of $5,000 or more to the cashiers’ cage; and

(4) Redeem at its cashiers’ cage a gaming ticket of $5,000 or more by:

(a) Cash or check; or

(b) Check on the request of a player.

C. A facility operator shall immediately report to the Commission evidence that a gaming ticket has been counterfeited, tampered with, or altered in any way which would affect the integrity, fairness, or reliability of the gaming ticket.

D. A facility operator shall develop and include in the internal controls submitted to and approved by the Commission under Regulation .05 of this chapter procedures addressing the issuance and redemption of a gaming ticket.

E. A facility operator’s internal controls shall:

(1) Require a gaming ticket to include:

(a) Name or trade name of the facility operator;

(b) Date and time of issuance;

(c) Amount of the gaming ticket;

(d) Unique series number automatically generated by the gaming ticket system;

(e) Asset number of the video lottery terminal dispensing the gaming ticket;

(f) At least one anticounterfeiting measure, which appears on one or both sides of the gaming ticket;

(g) Locations where the gaming ticket may be redeemed and any restrictions applicable to redemption;

(h) A bar code or magnetic strip which enables the gaming ticket system to identify the numeric information required by this section; and

(i) Notice to the player of the terms of expiration; and

(2) Include procedures and controls which:

(a) Require a gaming ticket system to perform the following prior to payment:

(i) Verify the validity of the series number and amount of the gaming ticket; and

(ii) Electronically cancel the gaming ticket;

(b) Require the gaming ticket system to be configured:

(i) To permit access to the complete series number of an unredeemed gaming ticket only to gaming ticket system administrative employees and accounting department employees not assigned to the cashiers’ cage; and

(ii) To maintain a record of all unredeemed gaming tickets for a minimum of 2 years from the date of issuance of the gaming ticket unless a request to remove or relocate system records is submitted in writing and approved in writing by the Commission;

(c) Address the following events:

(i) Calculation and transmittal by the facility operator of its outstanding expired unredeemed gaming ticket balance to the State;

(ii) An election by a facility operator to pay a gaming ticket when the gaming ticket system is inoperable or otherwise unable to verify the validity of the gaming ticket at the time of payment; and

(iii) An election by a facility operator to pay a gaming ticket where the gaming ticket system fails to verify and electronically cancel the gaming ticket when it is presented by the player and scanned for verification; and

(d) Require generation, at the conclusion of each gaming day, of reports detailing:

(i) Gaming tickets issued;

(ii) Gaming tickets redeemed and cancelled by redemption location;

(iii) Unredeemed liability for gaming tickets;

(iv) Readings on gaming ticket related video lottery terminal meters;

(v) Meter readings compared to number and amount of issued and redeemed gaming tickets; and

(vi) Any exceptions.