Code of Maryland Regulations (Last Updated: April 6, 2021) |
Title 36. Maryland State Lottery and Gaming Control Agency |
Subtitle 03. GAMING PROVISIONS |
Chapter 36.03.10. Video Lottery Facility Minimum Internal Control Standards |
Sec. 36.03.10.32. Player Request for Suspension of Credit Privileges
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A. A player may voluntarily suspend the players credit privileges at a Maryland facility by submitting a written request to the facility in a form specified by the facility.
B. A request for suspension of credit privileges shall be made:
(1) In person at a facility; or
(2) By mail if:
(a) Submitted with a signature signed before a notary public or other individual empowered by law to take oaths; and
(b) Accompanied by a certificate of acknowledgement by the notary public or other individual empowered by law to take oaths attesting to the identity of the individual making the request.
C. The facility receiving a players request for suspension of credit privileges shall maintain a master list of all individuals who have requested suspension of credit privileges under this regulation.
D. A facility operator shall suspend the credit privileges of an individual requesting suspension within 24 hours of receipt of notice that the individuals name has been added to the facilitys master list.
E. A facility operator shall:
(1) Maintain the most current master list in its cashiers cage; and
(2) Within 24 hours of receipt of notice that an individual has requested a suspension of credit privileges, record the suspension in the players credit file.
F. No less than 60 days after the request for suspension of credit privileges, a player whose credit privileges have been suspended under this regulation may request reinstatement of credit privileges by submitting a written request to the facility.
G. The facility shall on receipt of a request for reinstatementupdate its master list of individuals to document the request for reinstatement.
H. A facility operator may not reinstate the credit privileges of a player removed from facilitys master list without performing the verifications required by Regulation .25 of this chapter.
I. Information furnished to or obtained by the facility under this regulation shall be deemed confidential and may not be disclosed except to facility personnel whose duties and functions require access to the information.
J. A facility operator requested to provide information regarding the status of a players credit account may not disclose any information other than to identify the credit account as voluntarily suspended.