Sec. 31.10.31.04. Maintenance of Form

A. A carrier shall maintain each form that the carrier is required to complete under Regulation .03 of this chapter for at least 5 years after the date that the form is required to be completed.

B. A carrier may maintain a form in paper, photographic, microprocessed, magnetic, mechanical, electronic, digital, or any other media provided that the form is maintained in a manner that:

(1) Is clear and legible;

(2) Reproduces accurately the original form in its entirety, including any attachments to the form;

(3) Is capable of producing a clear and legible hard copy of the original form; and

(4) Preserves evidence of the signature contained on the original form.

C. A carrier shall make copies of each form that the carrier is required to complete and maintain publicly available to an individual, enrollee, or member, on request, and may charge:

(1) A reasonable preparation fee not to exceed $15 for each form requested; and

(2) The actual cost for any postage and handling required to provide copies of the requested forms.