Code of Maryland Regulations (Last Updated: April 6, 2021) |
Title 22. State Retirement & Pension System |
Subtitle 01. GENERAL REGULATIONS |
Chapter 22.01.13. Member Services Unit—Telephone Recording or Monitoring |
Sec. 22.01.13.01. Notice of Telephone Recording or Monitoring
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A. Any monitored telephone call shall contain a notice to the telephone caller that calls may be monitored.
B. The notice shall state as follows: "Your call may be recorded or monitored for training and quality control purposes."