Sec. 20.62.05.14. Subscription Disputes  


Latest version.
  • A. A customer alleging a violation of this subtitle may file a dispute with the Commission’s Consumer Affairs Division.

    B. Upon proof of the allegations, the customer’s remedy through the Consumer Affairs Division is limited to a refund of any overcharge and any fees or penalties paid by the customer as a result of the unauthorized subscription or other violation.

    C. This subtitle does not limit:

    (1) The authority of the Commission under Public Utilities Article, Annotated Code of Maryland;

    (2) The authority of the Attorney General to investigate violations of consumer protection or other legal requirements; or

    (3) The ability of a customer to pursue other relief against a subscriber organization or other party.