Sec. 20.62.05.10. Disclosure of Subscriber Information  


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  • A. Except as provided in COMAR 20.62.04 and §B of this regulation, a subscriber organization may not disclose energy usage or personally identifiable information about a subscriber, or a subscriber’s billing, payment, and credit information, without the subscriber’s consent.

    B. A subscriber organization may disclose a subscriber’s billing, payment, and credit information for the sole purpose of facilitating billing, bill collection, and credit reporting.

    C. A subscriber organization shall provide a customer with a copy of the subscriber organization’s customer information privacy policy.

    D. A subscriber organization shall treat information received from prospective customers, including those who do not subscribe, in accordance with §§A and C of this regulation.