Code of Maryland Regulations (Last Updated: April 6, 2021) |
Title 20. Public Service Commission |
Subtitle 30. CUSTOMER DEPOSITS, LATE PAYMENT CHARGES, AND CUSTOMERS' RIGHTS PAMPHLETS |
Chapter 20.30.04. Customers' Rights Pamphlet |
Sec. 20.30.04.01. Customers' Rights Pamphlet
Latest version.
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Each gas, electric and combination gas and electric utility shall prepare a pamphlet in accordance with this chapter, subject to the Commission's approval, summarizing the rights and responsibilities of their customers, consistent with the utilities' tariff provisions and the Commission's regulations.