Sec. 14.31.06.19. Program Planning, Evaluation, and Quality Improvement

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A. Program Planning and Evaluation. The licensee shall have a formal process for program planning and evaluation which includes at least:

(1) A clearly stated written mission for the program approved by the board of directors;

(2) A set of measurable goals and objectives which is based upon the mission, program, population served, and State-mandated outcome measures;

(3) A periodic review of achievement of goals and objectives; and

(4) A correction plan approved by the Board for unmet goals.

B. Program Quality Improvement. The licensee shall:

(1) Develop and implement an ongoing quality improvement plan; and

(2) Annually review and evaluate the quality and effectiveness of the services provided.

                    
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