Code of Maryland Regulations (Last Updated: April 6, 2021) |
Title 10. Maryland Department of Health |
Part 4. |
Subtitle 29. BOARD OF MORTICIANS AND FUNERAL DIRECTORS |
Chapter 10.29.11. Complaint Procedures |
Sec. 10.29.11.03. Filing of Complaint
Latest version.
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A. A complaint may come to the Board by any means from the public or a Board member.
B. A complaint received by the Board shall be recorded on a complaint log.
C. When the complaint to the Board against a licensee is filed, the complaint will be completed on a form devised by the Board and according to the instructions provided.
D. In an emergency situation the Board may act upon a complaint received by telephone if that complaint is followed up in writing.
E. The Board may also act upon a complaint signed by a Board member if the complaint is recorded on the log and the Board member refrains from further participation in the discussion or vote in the matter.