Sec. 10.21.14.09. Grievance Procedure Stage 4: Central Review Committee Response

A. The Central Review Committee:

(1) Shall meet within 10 working days of receipt of an appeal;

(2) Shall review all prior information concerning the grievance;

(3) May perform an investigation of the grievance which shall be accomplished within 10 additional working days; and

(4) At the request of the grievant, may sequester those who are presenting information to the Committee.

B. For a grievance that is initiated after the effective date of this chapter, if a LAP is representing a grievant, the Central Review Committee, at the request of the grievant, shall:

(1) Allow the LAP to be present for argument or while evidence is presented by any other person; and

(2) Hear a presentation from the LAP before making a decision, if the LAP submits a written summary of the presentation before the meeting.

C. The Central Review Committee shall write and forward a decision to:

(1) The CEO of the facility;

(2) The grievant;

(3) If involved, the grievant's LAP;

(4) The rights advisor; and

(5) If involved, the residents' rights committee.

D. If the grievant is:

(1) Satisfied with the decision of the Central Review Committee, the case is closed; or

(2) Dissatisfied with the decision of the Central Review Committee, the rights advisor shall promptly inform the grievant of additional relevant legal services which the grievant may contact.

E. Notification of Status.

(1) Within 20 working days, the Central Review Committee, through the Director of the RGS, shall request from the facility CEO a written report of the status of the implementation of the recommendations made during the grievance process.

(2) Until the decision is fully implemented, the CEO shall make periodic reports to the Central Review Committee through the RGS Director every 30 days.