Sec. 10.09.90.10. Mental Health Case Management Care Coordination Provider Staff  


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  • CCOs are required to maintain the following positions:

    A. Care coordinator supervisor who:

    (1) Is a mental health professional with a minimum of a Master’s degree and who is licensed and legally authorized to practice under Health Occupations Article, Annotated Code of Maryland, and who is licensed under Maryland Practice Boards in the profession of:

    (a) Social work;

    (b) Professional Counseling;

    (c) Psychology;

    (d) Nursing; or

    (e) Medicine;

    (2) Has a minimum of 1 year of experience in behavioral health working as a supervisor;

    (3) Has a minimum of 1 year of experience working with children and youth with mental health or co-occurring disorders;

    (4) Provides clinical consultation and training to care coordinators regarding mental health or co-occurring disorders;

    (5) Provides supervision of the POCs, and consultation to the CFT meetings, as needed;

    (6) Is employed or contracted at a ratio of one supervisor to no more than eight care coordinators; and

    (7) Meets training and certification requirements for care coordinator supervisors, as set by the Department; and

    B. Care coordinator who:

    (1) Has at least a:

    (a) Bachelor’s degree and has met the Department’s training requirements for care coordinators, or

    (b) High school diploma or equivalency and is 21 years old or older and was a participant in, or is a direct caregiver, or was a direct caregiver of an individual who received services from the public and child- and family-serving system and meets the training and certification requirements for care coordinators as set forth by the Department;

    (2) Is employed by the CCO to provide care coordination services to participants; and

    (3) Provides management of the POC and facilitation of the CFT meetings.