Sec. 10.09.36.11. Provider Rights

Providers participating in the Program shall have the right to:

A. Be treated professionally with courtesy, dignity, and respect regardless of the individual’s:

(1) Race;

(2) Color;

(3) Religion;

(4) Gender;

(5) Sexual orientation;

(6) National origin;

(7) Political affiliation;

(8) Disability;

(9) Marital status;

(10) Age; or

(11) Union affiliation;

B. File a complaint with the appropriate State agency when the provider believes that the provider has been discriminated against because of:

(1) Race;

(2) Color;

(3) Religion;

(4) Gender;

(5) Sexual orientation;

(6) National origin;

(7) Political affiliation;

(8) Disability;

(9) Marital status;

(10) Age; or

(11) Union affiliation;

C. Have the information in the provider’s Program file kept confidential except as otherwise stated by State or federal law;

D. Be reimbursed for covered services provided to Program recipients; and

E. Participate in an impartial grievance and appeals process as outlined in COMAR 10.09.36.09.