Sec. 07.07.17.04. Administration's Response to Investigation Request

A. Upon receipt of a timely request for an investigation, the Administration shall:

(1) Use the date of receipt of the written request for an investigation as the:

(a) Date of determination of the support obligation amount; and

(b) Calculation of the amount of any arrearage due;

(2) Conduct an investigation by:

(a) Determining the date of the notice;

(b) Determining the support obligation amount; and

(c) Calculating the amount of any arrearage due;

(3) Review any documents submitted by the obligor;

(4) Prepare a written summary of the conclusions of the investigation which includes:

(a) A decision concerning the amount of the arrearages; and

(b) The intent of the agency; and

(5) Forward the investigation summary to the obligor.

B. If the Administration determines that the child support arrears were in excess of $2,500 as of the date of the notice, the Administration shall notify the obligor that to prevent passport denial or revocation, the obligor shall pay the arrears in full.

C. If the Administration determines that a support obligation does not exist or the obligor owed arrears in an amount of $2,500 or less as of the date of the notice, the Administration shall update the records to reflect the results of the investigation.

D. If the Administration determines that a passport is needed for employment purposes, and that neither the obligor nor the obligor’s employer is able to pay the arrears in full, the Administration may request that the Office of Child Support Enforcement withdraw the passport denial or revocation upon a payment that is less than the full amount of arrears.