Sec. 07.07.16.11. Administration's Responsibility for Investigation

A. Upon receipt of a written request for an investigation, the Administration shall:

(1) Conduct an investigation;

(2) Use the date of receipt of the request as the date of:

(a) Determination of the support obligation amount, and

(b) Calculation of the amount of any arrearage due;

(3) Review any documents submitted by the obligor;

(4) Prepare a written summary of the conclusions of its investigation;

(5) Issue a decision concerning the:

(a) Amount of the arrearage, and

(b) Intent to proceed with the request for license suspension; and

(6) Forward to the obligor:

(a) The Administration's investigation summary, and

(b) Information of the obligor's right to appeal the Administration's decision to OAH.

B. The Administration's notice of the obligor's right to appeal the Administration's decision shall include:

(1) The result of the Administration's investigation;

(2) The procedures for requesting a record review or an appeal hearing if the results are adverse to the obligor; and

(3) Filing fee information.

C. If, after the investigation, the Administration finds its records are incorrect, the Administration:

(1) Shall correct its records; and

(2) May not send a notification about an individual to a licensing authority or make a referral under Regulation .06 of this chapter.