Code of Maryland Regulations (Last Updated: April 6, 2021) |
Title 02. Office of the Attorney General |
Subtitle 01. CONSUMER PROTECTION DIVISION |
Chapter 02.01.05. Refund Policy of Retailers |
Sec. 02.01.05.01. General
Latest version.
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These regulations are promulgated pursuant to the Commercial Law Article, § 13-205, Annotated Code of Maryland. The provisions of the Commercial Law Article, § 13-301(9), Annotated Code of Maryland, declare it to be an unfair or deceptive trade practice to knowingly conceal, suppress, or omit any material fact with the intent that a consumer rely on the same in connection with the promotion or sale of any consumer goods. The refund and exchange policies or a policy of no refunds or exchanges is material to consumers in making purchasing decisions, and consumers necessarily rely upon representations, past business practice, and the absence of a declared polity in making purchasing decisions.